Description: HOMEPRO AIR CONDITIONER CHEMICAL SERVICE  2Hp - 2.5Hp

What customers will receive

• Standard Cleaning Procedures from HomePro Ensure Thorough Cleaning
• 90-Day Warranty: Free Servicing for Leakage or Dripping of Evaporator
• 30-Day Warranty: Covers Issues/Flaws Caused by the Servicing
• Servicing Duration: 45 - 60 Minutes
• Service Fee Includes Labor Cost Only

Get first-rate service at a reasonable cost. Our HomePro installation service is the perfect solution for any air conditioner issues. The service fee covers both labor and high-quality equipment. Our highly skilled technical professionals follow tried-and-true guidelines to ensure meticulous service. With HomePro, you can relax knowing you’ll receive top-notch service.

Service Area

• Within 30KM from any HomePro store
  • Central (HomePro Mutiara Damansara, HomePro Summit USJ, HomePro IOI City Mall),
  • Northern (HomePro Ipoh, HomePro Penang),
  • Southern (HomePro Jahor Paradigm, HomePro Melaka)
• Service radiance is as follows:
  • HomePro will check the distance by Google Map
  • Payable to HomePro Store / Installer
  • Free Transportation Charge within 30KM
  • RM35.00 per trip for out of 31KM to 50KM radius from HomePro Store
  • Above 51KM – (To Be Confirm By PIC)

Service Procedures

1. Inspect the air conditioner for any issues.
2. Before servicing, check the voltage, current, and temperature (refrigerant pressure inspection and measurement are not included).
3. Turn off all electrical sources to avoid risks and accidents.
4. Allow the client to examine the collected pollutants on the evaporator coil, filtration pads, cross-flow fan, etc.
5. Clean the evaporator coil cover.
6. Cover the evaporator mainboards and circuits with a plastic cover or bag to prevent moisture buildup during spray cleaning.
7. Use a high-pressure sprayer with a curved rod to clean the aforementioned parts.
8. Use a small brush to clean the drainage hole of the front and back drain trays connected to the drain hose.
9. Dry the drain hose, cross-flow fan, and evaporator coil.
10. Remove any remaining dust particles and check the electronic mainboard’s functionality.
11. Allow the client to check the cleanliness after cleaning.
12. Reassemble the evaporator coil cover and flaps.
13. Pour water into the evaporator coil to check the drain hose connector.
14. Remove the water and filter the debris.
15. Remove the condenser coil cover, clean it, cover the condenser coil with canvas, and use a high-pressure sprayer to clean it.
16. Reassemble the condenser coil cover.
17. Clean the surface of the evaporator and condenser coils.
18. Turn on the electricity and measure the temperature and electric current.
19. Spray Q All cleaner.
20. Photograph the air conditioner after cleaning to document its functionality.
21. Use ozone to fumigate.
22. Filter the wastewater before dumping it into the sanitary sewer.

Terms and Conditions

• HomePro reserves the right to reject installations on glass blocks, mirrors, metal, wooden furniture, and any kind of stone.
• For plastered ceilings, the company will drill only in the area related to the installation.
• HomePro will not cover any painting or repair work if the customer insists on proceeding with the installation.
• The working site must be a flat surface of 2-3 square meters, with a height from the floor to the machine not exceeding 3 meters.
• If the height from the floor to the machine exceeds 3 meters, the customer must provide scaffolding for the installation. If scaffolding rental is required, installation work will resume after the scaffolding is delivered to the location.
• If the site requires extra installation equipment or exceeds standard installation, the customer will be charged accordingly (refer to the table).
• If the site conditions require more than one day of installation work, the installer has the right to reschedule the installation date.
• If installation work cannot proceed due to unforeseen circumstances, such as unsuitable weather conditions or other site-related issues, the installer has the right to reschedule the installation date. The customer will be informed prior to the rescheduling.
• The customer must apply for any necessary work passes or permits in advance of the installation date. If no application is made before the installation date, the contractor/installer has the right to postpone or cancel the installation. The customer will be charged a minimum of RM 50 for travel fees for any visit where installation cannot be performed due to this issue.
• Rescheduling or altering the service date is feasible if requested at least 3 days prior to the scheduled date.
• Liability coverage for any possible damages to items or properties caused by the team will be compensated according to the actual price but is limited to twice the amount of the service fee.
• The company reserves all rights to preclude the following circumstances:
  • The customer hires third-party or unaffiliated personnel to fix, alter, or modify the work of the company.
  • The customer hires the company’s service team to perform or carry out tasks or procedures apart from what is stated in the service report sheet without informing the company or obtaining the company’s consent.
  • Improper usage or maintenance, accidents, or parts that exceed their expiration date.
• ​Price of equipment in excess of standard

• For further inquiries or additional services, please reach out to the “HomePro Service” counter at all HomePro stores or contact the Call Center at 1800-28-2268.